Privacy Policy

1. Introduction

Bitfinix Capital Pvt. Ltd. ("Bitfinix", "we", "us") values your privacy. This policy explains how we collect, use, store, share, and protect your personal information when you access our investment management platform.

2. Information We Collect

To service your investments and comply with regulatory obligations, we collect:

• Identity data: Full name, date of birth, PAN, Aadhaar reference, photograph.
• Contact data: Email address, mobile number, residential and correspondence addresses.
• Financial data: Bank account details, demat account references, source-of-funds declarations.
• KYC documents: Government-issued identification, address proof, income proof, signature specimens.
• Transactional data: Investment instructions, payout schedules, contract executions, agent commissions.
• Technical data: IP address, browser, device identifiers, and platform interaction logs.

3. How We Use Your Information

We use personal data strictly for:

• Onboarding, KYC verification, and investor eligibility assessment.
• Executing your investment instructions and disbursing returns.
• Generating tax statements, audit trails, and regulatory reports.
• Communicating fund updates, performance notices, and statutory disclosures.
• Detecting fraud, money-laundering, and platform abuse.

4. Data Sharing

We do not sell your data. We share it only with:

• Statutory authorities (SEBI, RBI, FIU-IND, Income Tax) where legally required.
• Banks, escrow agents, and depositories executing your transactions.
• Auditors and legal advisors bound by confidentiality agreements.
• Technology vendors (cloud, identity verification) operating under written DPAs.

5. Storage & Security

Investor data is stored on encrypted servers located within Indian jurisdiction. Access is restricted via role-based permissions and two-factor authentication. We maintain SOC 2 Type II controls and conduct annual penetration testing.

6. Retention

We retain investor records for a minimum of eight (8) years after the closure of your account, in line with SEBI and PMLA record-keeping requirements.

7. Your Rights

You may request access to, correction of, or deletion of your personal data subject to our regulatory record-keeping obligations. Email privacy@bitfinixcapital.com.

8. Cookies

We use strictly-necessary session cookies and analytics cookies (with consent) to operate the platform. You can disable non-essential cookies from your browser settings.

9. Updates to This Policy

We may update this policy from time to time. Material changes will be notified by email or in-portal banner at least fifteen (15) days before they take effect.

10. Contact

Data Protection Officer · privacy@bitfinixcapital.com